Our Service Approach
The Infonyx Smart Quadrant Service Model.
A customizable and scalable framework that helps organizations design a data management and analysis strategy that fits their unique needs. Our plug-and-play processes and technology stack make it easy to get started, and our team of experts is available to support you throughout the process. Whether you want to improve data management, enhance analytics capabilities, or drive better decision-making, the Infonyx 4 Quadrant Service Model can help you reach your goals.
Smart Data Platform.
Unlock the full potential of your data and drive better business outcomes. Our cloud-based, automated platform offers real-time insights, customised dashboards and visualisations, and smart alerts to help your entire organization stay informed and make data-driven decisions. Whether you're looking to explore and consume data, perform statistical modelling, or handle BIG data, the SDP is fully scalable to meet your needs.
Enablement.
Personalized training courses, both in-person and online, to help drive enablement and adoption of data analytics across your organization. Our courses range from beginner to advanced, and our online platform, DataMinds, offers video-style lessons and best practices for business intelligence and advanced analytics tools. Customized delivery methods, including virtual SmartClass, ensure personalized hands-on learning for your organization.
Services.
End-to-end data analytics solutions and expert consulting services, leveraging a wide range of technologies and methodologies to help you achieve your business goals. Our flexible resourcing model and industry-leading agile delivery framework make it easy to get the support you need, when you need it.
Engagement.
A fully customizable, self-service support system with SLA management, automated prioritization, and incident management. Easily raise tickets, initiate change management requests, and manage service requests through the self-service portal, while accessing a Knowledge Base and FAQs to build enterprise-wide enablement. The platform is powerful, flexible, and ready to scale to meet the needs of your business.