VMCH Modernizes & automates business practices

VMCH is one of the leading non-profit aged-care service providers in Victoria. They are a century-old organisation that specialises in providing early learning and therapy, special education, disability services, affordable homes, residential aged care, retirement living and at-home aged care to more than 7,600 people across the state.

Business Problem

  • With data spread across multiple sources, VMCH required a consolidated view across its business operations – Residential Aged care, Homecare, In-house Occupancy, Financial, Payroll and Rostered Workforce.

  • Visibility on up-to-date information in a timely manner was poor and hence VMCH faced a risk in accurate strategic decision making.

  • Low regulatory and compliance related financial & risk management.

  • Consolidated decision support system and executive reporting.

Project Objectives

Infonyx was selected to deliver end-to-end data warehousing on a cloud platform, which addressed the need for complete financial and risk management, with a view to include human resources in due course. It also provides real-time executive reporting using Power BI on managed Azure Cloud services with training and 3 Years of managed support services.

Approach & Solution

  1. Design and build a Datawarehouse in the Cloud driven by Infonyx’s Agile approach and Service Delivery Framework.

  2. Build Automated Reports providing timely reports across VMCH business operations.

  3. Enable Self-Service reporting capabilities through Power BI to business teams.

  4. Support the delivered solution through Smart Engagement.

Business Benefits

  • The solution benefits VMCH’s business operations through automated reporting of data, providing insights into business questions.

  • The automated reports also provide self-service abilities to the business that would address their changing and evolving business questions from the data sources.

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VIC Government Department

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Peter Doherty Institute